Reviews
Our company is beside ourselves with gratitude for Integrity Comfort Systems. We contacted them in a panic and an urgent bind. They did whatever it took to support our needs and fix our A/C issue - all while being professional, transparent and going above & beyond. SportsWest Construction recommends Integrity Comfort Systems with the highest regard, appreciation and ovation in all ways.
Mike at Integrity comfort support has been incredible to work with. They are very knowledgeable, reliable and honest. My husband and I had actually met with Mike back in July. We had decided to hold off and see if we could make it till the end of summer with our old HVAC.
That did not end up happening and we knew exactly who we wanted to contact. Mike and his team were able to fit us in right before we left on our trip.
Jared and Ryan installed our new HVAC and they were extremely professional and clean. We also have a condo and do not have the most easy access to the roof. They made it work and everything was completed on time.
I would highly recommend them.
Thank you, Integrity!
I don't think I've ever had a business go quite as above and beyond to help me as Integrity Comfort Systems has. I am a new customer and over the last two months I've had to call them for my air conditioner breaking down three times, of course all during really hot weather when they're super busy. They managed to squeeze me in every time so that I would be seen either the same day or by the next day. They even texted me after business hours when they saw I had booked an online appointment in 2 days to let me know they could fit me in the next day. I very much appreciated that their initial assessment of the problem is free. I also loved their quick and clear communication including sending an ETA for the technician's arrival along with their name and photo.
The first repair their technician Chris did was a really reasonable cost and was able to be completed the same day. The second time they came out the estimate seemed high, so I decided to see if I could get the repair done elsewhere. I was really impressed when I got a call the next day from Mike at Integrity apologizing that there had been a mistake in the estimate making it higher than it should've been and offering to send me a new estimate that was much more reasonable. In the meantime, I already had the repair done but something was off and my AC still wasn't working correctly. I called Integrity back out the 3rd time since they are the best, and they were willing to come out again even though I hadn't had them do the latest repair. My technician Steven was amazing. He was able to quickly assess the issue and make a fast, simple correction of the wire at no charge that got my AC up and running again instantly. I can't tell you how blessed I was by this and by Integrity's above and beyond service during a season of my life that has been incredibly difficult in many ways.
I absolutely recommend Integrity to anyone looking for HVAC service or replacement, you will not regret your decision. The cost of their services is competitive, but when you consider the outstanding quality of their work and customer service, you are getting an amazing deal!
Leaking drain pipe on the heat pump unit is all fixed!!! Thanks!
Mike Di Nallo and Julie are the best! Mike's team works hard and does a great job.
The technician did a through job of diagnosing the problem and gave us four choices as to how to fix it. Very low key and professional.
Chris is a friendly professional.
He went above and beyond the required to finish the job in an outstanding way.
Knowledgeable, friendly, genuine interest in customer
They live up to their company name"Integrity". Ryan was great being in charge of the installation. They did there best to take care of our home while working. We feel they sold us quality equipment and did a good job installing it. I highly recommend them for your comfort needs.
I received great service from Integrity
Professional, knowledgeable, and reliable!
And shout out to Chris excellent service man!
