Reviews
Front to back, we are very satisfied with our experience with Integrity Comfort Systems.Julie booked us our sales & service appts and kept me apprised of everything as needed. Steven was very knowledgeable and didn't hard sell me--purchasing a whole new HVAC system was an unexpected, costly expense, but was really a no-brainer given the age and intermittent issues we'd been having with our system. Also, with rising prices in 2023 and forecasted to go higher next year, it made sense to replace now, especially since we'd paid a couple of thousand $$ last year (our first year owning this house) attempting to repair the system (& were told the same thing re cost spike by those other technicians). Andrew had a lot of challenges with our attic, including discovery of asbestos, which we had to remediate first with their excellent abatement subcontractor, Ron. Also, our attic was oddly drywalled off above room additions so they had to deal with creating access to closed off areas as well as access the attic through a small opening located in a clothes closet(!). Despite the attic challenges and rainy weather, Andrew & team got it done perfectly, courteously and tidied up, taking all the trash with them. Everyone was courteous and we are happy with their performance and our new system, which is responsive, quiet & energy efficient (last August utility bill was over $700!), predicting utility savings to help offset cost of new system.
Steven performed preventative maintenance on our system. He is always professional, courteous and informative.
Integrity Comfort Systems is the absolute most professional company I've ever done business with. Their crew showed up in three separate vehicles at the scheduled time on the dot (actually 5 minutes prior)! Their business interface always lets you know where things are in the process, and the HVAC install was flawless. The crew covered the flooring and were respectful and courteous. They also cleaned up the workspace and even some of my stuff leaving the place spotless. Mike was so great at explaining things and making us feel at ease with our decision to move forward with the project. This is a five star company that delivers five star service. Most importantly, my heating and cooling system works with zero issues. Don't waste your time or money elsewhere. Thank you ICS!
My 89 year old mother asked "us kids" to help review options for her HVAC service. Mike Chris and Julie with Integrity Comfort Systems showed "the patience of Job" during the review of the many options
presented to us. Thank you for
your professionalism.
Integrity was very friendly, responsive and was able to fit us in a busy schedule. I never had to reach out to them and was told about options about fixing the problem. I'm very happy with my service and will you them for all future maintenance.
This is the best HVAC company I have ever encountered. I had 2 prior HVAC companies inspect and misdiagnose, (intentionally I believe) my older furnace's issue prior to the technician Christian from Integrity Comfort Systems. It was a relief to finally get someone, honest and professional who took the time to properly diagnose the issue. I will never use another HVAC company. Integrity is the best. There are a lot of dishonest techs out there that will give you bad information about your furnace/ HVAC system. So much so that I literally picked "Integrity" Comfort Systems due to their name first and second by their reviews. Save yourself the headaches… Call Integrity first, not last. You can not go wrong with them.
Steven was great
They gave us an estimate. Appointment times was scheduled very quickly and they arrived on time. Quote was easy to read and emailed to me with all details and several options to choose from. We ended up not using them as a friend was able to complete the 'fix' but would use next time for sure.
We had an appointment set up for today as part of our service plan. The appointment was confirmed this morning and Mike from Integrity messaged us 30 minutes before arrival. He checked everything to make sure our system was in the best working order it could be (especially in this heat). I highly recommend Mike and Integrity Comfort Systems for all your a/c and heating needs.
An honest professional did the work without trying to milk me. I'll use them again
