Reviews
Stephen was fantastic
Got an appointment fairly quick. Mike was on time, very informative, and helpful. we had a leak and he found and repaired it and refilled the refrigerant. AC was back and running great the same day.
Wonderful guy came to check my Air Conditioning unit. He was just great.
Thank You
Very professional! They showed up early. They did exactly what they said they would do and did great work. I am happy with the service.
These guys definitely have Integrity! I've had tons of people come out for my AC and all of them said something different. These guys were no exception (lol), but for once what they said actually made sense. They really helped me unravel the mystery. Then they fixed it! Everything his humming along nicely now!
Some things they did that stood out:
- Like I kind of say above, the technician took a lot of time to explain to me exactly what was wrong and exactly what they were going to do. He was very patient and it was clearly very important to him that I knew what I was buying and I was confident in my decision to go with them.
- They clearly took a lot of pride in their work. They had to make this custom plenum thing and this custom box thing for it to sit on top of. Everything was done carefully. They were VERY excited to show me what they did. It was clear, both from looking at the thing and from talking to them that they took it very seriously.
- They respected the price they quoted. I chose a cheaper option, but on the day of the install they didn't have that in stock; they only had a more expensive option. They gave me the more expensive one for the same price.
- They were very prompt. I had no cold air on Saturday and they came and installed a whole new system for me on Monday.
- They were respectful of my home. They made sure the doors were closed so the cats wouldn't get out. They cleaned everything up.
- They picked up the phone and answered my questions and addressed my concerns after the work was done.
Everything about the experience (other than when I paid, which was painful, but I got a whole new system so it wasn't unreasonably high) was terrific.
Absolutely love this company. Their staff is extremely professional, knowledgeable and capable. They are a delight to work with.
Great company that goes the extra mile. Julie and Mike are the best!
This company was Fabulous!! They were totally professional, prompt, polite, and helpful in answering all my questions! They were on time every day, worked diligently all day for three days, each day leaving the house perfectly clean. They answered my questions thoroughly and even gave me a phone number to call if I had any problems. I had been dreading " the inconvenience" but there was NONE! This was a seamless event! Michael, the company representative, was informative, helpful , and expert in every way! I couldn't recommend them more highly!!
our heater stopped Our service technician showed up on time, and diagnosed the problem. He had to order parts, but he was able to effect a tomporary repair. So, we had heat again until the part came in. The part came in in two days, and the technician returnd at the appointment time and completed the repair.
The tech Steven gets 5 stars for his professional service.
