Reviews
Integrity Comfort Systems continues to be deserving of my five star rating. They have demonstrated consistent timeliness, integrity, & trustworthy communication in my dealings with them. Keep up the good work Troy, Chris, Kenny, Nima, Jason, & Julie! Much respect…
Professional, focused, polite and cle an!
This was the best experience I've ever had with HVAC companies. From the comprehensive explanation of the new electric heat pump from Steven, which would replace my old, leaking, noisy gas system then Jared and his crew worked incredibly hard installing it, solving problems that inevitably arise with an older home. They were punctual, respectful and really considerate, leaving me with a far superior heating/AC system. Integrity has a service plan for maintenance which I will get. It's nice to have faith in a company!
Fabulous service, on time, considerate of property and pleasant communication.
In 2016 this business installed a new HVAC unit on our roof. Also, an updated wifi thermostat was installed. It's the end of 2020 and until last week no issues. If we'd had questions of the business since 2016, always prompt, friendly and professional service. This is a small business dedicated to their community with a keen understanding of what retains customers and why referrals are made. The company philosophy is prevalent from the owner to his service reps. I wouldn't trust anyone else with my HVAC business. Integrity Comfort Systems gets infinite stars.
Update 9/12/24. I look forward to seeing Chris every six months to service the system they installed. If you're not working with Kenny Dallas and his crew yet, you're missing out.
4/30/25. Seriously…is it possible to love doing business with someone? My tech today was Diego. Arrived on time, friendly, clean, chill and knew his stuff. He got right to work and let me know every step of the way what was going to happen. He didn't try to sell me anything I didn't need yet he was informative about reviewing options. Julie (she's the administrator of the office, schedule and knows her stuff. Friendly and treats you like family.). Oh what a nice surprise that James stopped by too! If you're not working with these guys, you're missing out on a great experience!
9/30/25. First time meeting Josh but I swear each person at Integrity is as nice as the last person you've met at this business. Josh was right on time. Filled him in on what he needed to know and left him to it. All went well; as customary with these guys, NO upsell just educational suggestions and "heads up." I wonder if I'm being punk'd! I just can't think of anything bad to say about integrity comfort since 2017 when they replaced our HVAC.
Mike adjusted the whole house fan to the highest level and I can only assume he did his same service as before. I was not at home but gave him permission to access it from outside.
It was awesome!
great customer service, friendly honest techs and reasonable pricing
The technicians Diego and Josh were excellent. Extremely well informed and explained everything step by step so i could follow what needed repairs. The office could've been better about communicating with me though.. which is why I took off a star. But all in all, I would still recommend the company.
Integrity is always quick to help, clear in communication, and offers great service. We are so glad to have them as our go to HVAC specialists!
