Our Reviews

Providing You with a Lifetime of Comfort

Our Customers know that they can always count on Integrity Comfort Systems to provide them with quality comfort that lasts a lifetime. From or installations and replacements to our repairs and regular tune-ups, we deliver service and workmanship that makes us the go-to HVAC company for customers within Simi Valley and all of the surrounding areas.

Take a look at what our customers have to say, then give us a call at (805) 301-9580 to schedule your same-day appointment with our team. Our diagnostic services are free, and we don’t require you to get your repairs from us if you aren’t satisfied!

      Did I mention he was masked? Love these guys.
      We missed our 1st free maintenance visit (part of the HVAC install package) because of Covid, but the smoky air & heat waves really made changing the filter a necessity.  When I called to schedule a maintenance they said we hadn't lost the free maintenance, we still had 4!  I know they must have lost business during the isolation.  That was so honorable of them.  Eric came out,  changed the filter,  cleaned the inside & outside of furnace & condenser & checked the operation of both.  Did I mention he was masked?  Love these guys.
      Tony S.
      New filter, all cleaning done and a temp check to show it's working wonderfully.
      I'm vacating a small industrial condo in Simi Valley. One of my requirements is to have the AC/heat serviced. This outfit will become my new go to for these issues.

      Eric showed up on time and with a cheerful smile to compliment his great attitude. Up onto the roof he went and was done with his e=service in about 30 minutes. New filter, all cleaning done and a temp check to show it's working wonderfully.

      I HIGHLY recommend them !
      Michael W.
      Kenny was very thorough with his assessment of the job and provided me a written estimate within hours of looking at the job.
      Integrity Comfort Systems did an outstanding job installing my Heating and AC unit.

      I emailed Integrity for a quote on a Friday evening and had the owner at my door the following Saturday morning.

      Kenny was very thorough with his assessment of the job and provided me a written estimate within hours of looking at the job.

      He discussed the equipment that would be replaced and the warranties (10 years Parts/Labor) that came with each unit. The manufacturers and reviews on the components were all great and reassured me that we were spending money on great long lasting equipment for our home.

      The seamless scheduling and organizing was fantastic, all my questions were answered and we were added to their job calendar which was just a few days from the original estimate.

      I was met bright and early on the scheduled installation day by Chris and his team for the installation. Chris was very organized and walked me through step by step how the day would go and what parts of the house they would need access to as we have cats that needed to be kept in a secure room.

      Chris and his team went above and beyond to ensure our floors were protected and put tarps down wherever they would be working or walking over.

      The job went according to plan and as promised they were finished, operational checks done and work area cleaned perfectly.

      I could not be happier, the professionalism and skill of this company at every step is incredible.

      If you are looking for a reputable and honest AC/Heat company you need not look any farther. They are the best! Reasonably priced as well if you want a quality job.

      Thank you Kenny, Chris and Julie you are the best!
      Helmut S.
      Call Integrity and that's exactly what you get. Honest, professional and they go above and beyond for their customers!! A+++
      Kenny and the folks here at Integrity are simply the best in HVAC in the Simi, San Fernando and Santa Clarita Valleys!  I recently used a "top" company to do a tune up on my system and it was worse off than before the "tune up!"  The company recommended that I replace both systems due to age and quoted me a hugely inflated price. Worse yet, following their "tune up" my system started to fail. Hmmmm.....

      Integrity was recommended to me by a long-time family friend. Glad he did. After some thought, I realized that Integrity actually completed a ducting changeout shortly after I purchased my home.  The work was done perfectly, however, it was later discovered that the ductwork was inadequate for the level of tonnage and air movement that my system was designed to move.

      Called Kenny and he immediately came out to investigate. The best part is that not only did he agree that they could have replaced the duct work and make it more efficient, he decided to replace it all at no charge.

      Next, he looked around my current system and told me how with an additional return and vent, I could maximize the efficiency and extend its life (which was already 12 years old). Since I have two systems, he inspected the secondary and much older system (32 years to be exact). Being that my systems were pretty old and not kept up well, it was a matter of time before I'd have to take action...especially living thru SoCal summers!!

      A month later, boom...my newer system started to leak and with the current problems of my older system, it was just time to start talking replacement. Here's the best part:

      At the time we determined that my systems were bad, I needed time to come up with the funds. Integrity offers 0% financing for 18 months!  Ok, then I still wanted to wait to get a good down payment, Kenny was patient and in the meantime, did a light service on my systems to keep them running that summer. 6 months later, I finally called Kenny to get the ball rolling on two new systems. Immediately, he had a great recommendation for the Lennox, low NOX, combined AC and furnace with iWave Air Purification systems, new return, new ductwork, even improved the catwalk up in the attic so he and his guys could move better up there. Throughout the job, Kenny and the guys were awesome!  Over the few days, they worked quickly, precisely and professionally.  They kept the areas nice and tidy!

      In the end, I saved thousands and now have two brand new systems that will last a very long time. 10-year warranty, two years of service, wifi thermostats and the best local company around...how can you go anywhere else?  Call Integrity and that's exactly what you get. Honest, professional and they go above and beyond for their customers!! A+++
      Ben Y.
      I am very pleased with Integrity Comfort Systems! I dealt with Kenny and Chris directly, but the whole crew was very professional from start to finish.
      I am very pleased with Integrity Comfort Systems!  I dealt with Kenny and Chris directly, but the whole crew was very professional from start to finish. They showed up on time, prepped the house and performed good work.  They tested all the equipment to make sure everything was fully functional and cleaned up after themselves.  Much appreciated and would highly recommend ICS.
      I called several local vendors in the area, but in the end went with ICS because they were very knowledgeable and a pleasure to deal with.  This is a big ticket item, and Kenny quickly put my mind at ease and made me feel comfortable about this purchase knowing that they would stand behind their work.  Thank You Guys!
      Byron A.
      Their business interface always lets you know where things are in the process, and the HVAC install was flawless. The crew was organized, covered the flooring, and were respectful and courteous.
      Integrity Comfort Systems is the absolute most professional company I've ever done business with. Their crew showed up in three separate vehicles at the scheduled time on the dot (actually 5 minutes prior)! Their business interface always lets you know where things are in the process, and the HVAC install was flawless. The crew was organized, covered the flooring, and were respectful and courteous. They also cleaned up the workspace and even some of my stuff leaving the place spotless. Mike was so great at explaining things and making us feel at ease with our decision to move forward with the project. This is a five star company that delivers five star service. Most importantly, my heating and cooling system works with zero issues. Don't waste your time or money elsewhere. Thank you ICS!
      Elias D.
      Mike at Integrity was so informative and professional. Very great to deal with.
      Mike at Integrity was so informative and professional. Very great to deal with.
      Julie B.
      Eric came, identified the problem, and went above and beyond to see to it that it was fixed. I’m truly grateful! Could not say enough good things about this company!
      LOVE THEM! They are professional! Will work to make sure the job is done and done well! I would use them again and again! From the dispatcher Julie to the technician Eric...they are top notch people who love what they do and have a heart for service! My only regret was that I didn’t find them first before trying two other companies who did horrible jobs cleaning my vents. Eric came, identified the problem and went above and beyond to see to it that it was fixed. I’m truly grateful! Could not say enough good things about this company!
      Endyia S.
      The service from the minute Julie answered the phone to the minute Michael completed the work was just great! Everyone was nice, helpful and understanding of budget. Couldn’t recommend higher!
      The service from the minute Julie answered the phone to the minute Michael completed the work was just great! Everyone was nice, helpful and understanding of budget. Couldn’t recommend higher!
      Rachel K.
      My A/C is now cranking better than ever, with air distribution throughout! Thank you to The Integrity Comfort Systems team of Mike, Julie, Chris and Jerrod for your professionalism and high quality service.
      I had my old A/C ducts replaced with new R6 ducts in my condominium. I felt very comfortable with the process from start to finish. It all started with Michael doing a walk around inspection and estimate. Julie coordinated the appointment to accommodate my work schedule. Chris then sent me a communication text in advance to confirm appointment day and time he would be arriving on site to do the work. Chris arrived on time with his partner Jerrod to complete the work. They were both professional and friendly and did a clean job. My A/C is now cranking better than ever, with air distribution throughout! Thank you to The Integrity Comfort Systems team of Mike, Julie, Chris and Jerrod for your professionalism and high quality service. 5 *****
      David R.
      The company philosophy is prevalent from the owner to his service reps. I wouldn’t trust anyone else with my HVAC business. Integrity Comfort Systems gets infinite stars.
      In 2016 this business installed a new HVAC unit on our roof. Also, an updated wifi thermostat was installed. It’s the end of 2020 and until last week no issues. If we’d had questions of the business since 2016, always prompt, friendly and professional service. This is a small business dedicated to their community with a keen understanding of what retains customers and why referrals are made. The company philosophy is prevalent from the owner to his service reps. I wouldn’t trust anyone else with my HVAC business. Integrity Comfort Systems gets infinite stars.
      Vivian T.
      Kenny and his crew were extremely professional, hard-working, honest, and kind. They creatively came up with solutions to helping my mother's HVAC system shine, all while being super attentive to COVID safety.
      Kenny and his crew were extremely professional, hard-working, honest, and kind. They creatively came up with solutions to helping my mother's HVAC system shine, all while being super attentive to COVID safety. Kenny was also an extremely creative brainstormer, and worked with us every step of the way to find a solution that was affordable and efficient. A+++++++. Thank you Kenny and team!
      Dylan W.
      Excellent company to work with! Professional and timely, quality product and installation.
      Excellent company to work with! Professional and timely, quality product and installation.
      Debbie G.
      We were so happy and grateful. Chris and another guy came out and did a great job. We would definitely call Integrity again.
      Called Integrity to come out and repair our air conditioning. Steven found the problem. It was going to be around a four hour job, he got it scheduled for us on a Friday. It was really hot this week. He said if they get a cancellation we would be the first to have someone come out to do the job. We got a call the next day and was told that they could have someone out on Thursday. We were so happy and grateful. Chris and another guy came out and did a great job. We would definitely call Integrity again.
      Pam K.
      Highly recommend! I cannot recommend Integrity Comfort Systems enough. Their name truly speaks everything - this company has true integrity!
      Highly recommend! I cannot recommend Integrity Comfort Systems enough. Their name truly speaks everything - this company has true integrity! They came out and reviewed our situation and did not try to upsell me into a new system. To my surprise they instead first gave me options on how the prior system could still be used with a proper cleaning and such So that it could last longer.
      But once we really talked it all through it clearly made sense to replace it rather than delay the inevitable and not once was I pressured.
      The new system is fantastic; the pricing was very fair (we had another company bid as well) and the entire installation was VERY smooth. The install team were a pleasure to work with.
      From the personal attention of owner Kenny; Mike who managed the installation and team; the crew through to Julie in the office - Everythng was installed timely and on schedule. The entire process has been a pure pleasure.
      In addition - because the install took place during the Covid 19 "pandemic" they were as non-intrusive as possible and respectful of us being in the home while they worked as they adhered to all the recommended procedures (masks; gloves; social distancing; etc.).
      Chris D.
      This company is the only one I trust for my HVAC needs. I have used them for years at my company and residence. They are honest, dependable, clean, and professional. Love these guys!
      The name says it all. This company is the only one I trust for my HVAC needs. I have used them for years at my company and residence. They are honest, dependable, clean, and professional. Love these guys!
      Michael F.
      They did a wonderful job. Very knowledgeable, kind and clean. They patiently answered all of my questions. They offer more value for your dollar.
      They did a wonderful job. Very knowledgeable, kind and clean. They patiently answered all of my questions. I would encourage everyone to at least get a quote from them. They offer more value for your dollar.
      Pamela L.
      He sent his guys out the next day and they did an amazing job!!!!! They are professional, caring and took great care of us! Thank you for the good job! ??????????
      Kenny came right out and assessed our problem. He sent his guys out the next day and they did an amazing job!!!!! They are professional, caring and took great care of us! Thank you for the good job! 🌟🌟🌟🌟🌟
      Jayne S.
      Eric, Chris, James, Sam, and Taylor worked so hard, very respectful, and kept my house and yard extremely clean during and after the installation. I would definitely recommend them, in fact, I already have!!
      I cannot speak highly enough of Integrity Comfort Systems. The cost and the work done was very competitive. From beginning to the end of my new installation of heating and air conditioning, every person I had contact with was exceptional. Julie was helpful, informative, and very professional. Kenny was very helpful, personable, and made the experience a smooth one. As for the installation team, wow!! Eric, Chris, James, Sam, and Taylor worked so hard, very respectful, and kept my house and yard extremely clean during and after the installation. I would definitely recommend them, in fact I already have!!! Thank you all Integrity Comfort Systems.
      Nicky S.
      Everyone at Integrity is great! Been a customer for more than 10 years.
      Everyone at Integrity is great! Been a customer for more than 10 years. Had A/C and heating install, maintenance, whole house fan installed and insulation installed in our attic. Our lasting service call was a week ago our A/C stopped working, call and they were out that day. Needed a new computer board and blower. Our A/C was a little over 9 years old and under warranty. Integrity was back the next day with the new parts and fixed right away with no charge.
      Dennis W.
      He figured out the issue and gave me some money-saving options. Super nice guy, knowledgeable, and I will definitely refer anyone I know to him. Oh, and he even brought his own shoe covers which is a SUPER PLUS in my book since we are a no-shoes home!
      I highly recommend Integrity Comfort Systems!!! Our AC went out and Kenny was available the same day I called - which I can't say for the many other companies I tried calling before Integrity. He figured out the issue and gave me some money saving options. Super nice guy, knowledgable, and I will definitely refer anyone I know to him. Oh, and he even brought his own shoe covers which is a SUPER PLUS in my book since we are a no-shoes home! Thank you Kenny for your help today!!!
      Amber R.
      Thank you so much, Chris! You genuinely represented your company’s reputable name!
      Chris Spalding of Integrity Comfort Systems went above and beyond to help us diagnose and correct issues with our heating and cooling system. He was thorough, thoughtful and trustworthy. I feel much safer knowing he checked out our system. After this experience, there is no question about it. We will remain loyal to Integrity for all our relative needs.
      Donna M.
      This is the only AC and heating company that I would recommend.
      Outstanding customer service and very professional. From the first contact calling in until the work was done, their customer service is the best I have ever experienced.
      L. Mg
      Couldn't be happier!
      Called Integrity to quote out installing a new bathroom exhaust fan and ductwork. The technician arrived on-time for the scheduled survey and was able to provide an estimate on the spot and we got the work scheduled the following week! Steven carried out the work very efficiently and the final result was so clean, couldn’t be happier!
      Alyssa J.
      Just a very professional outfit and quality work!
      Thank you Julie for introducing me to a good, honest HVAC company!
      Cousins Duo
      Integrity isn’t just a name with these good folks.
      I’m a general contractor who has used them and I’m here to tell you. Responsive, accurate, fair priced, knowledgeable. You can’t go wrong with integrity. Now if you really want the inside track! Ask for Julie Pelton. She is one of the best customer service reps I’ve had the pleasure dealing with. She’s not only great at her job but she knows what she’s doing and won’t leave you hanging. She knows exactly what to do and how to provide you with great options to suit your specific needs. Tell her Thor sent cha!
      Cordell M.